Refund policy

1. Returns for SNOOZ products are accepted within 30 days after delivery if the item is unused and returned in its original packaging.

2. Contact customer service with your order number to request a return label. Approved returns are refunded to the original payment method within 14 business days after we receive the item.

3. Opened or personalized products may not qualify for a full refund. Digital downloads or software, if offered, are non-refundable once accessed.

Policies may be updated. Customers should check this site for the current version.

This is general information only; local laws apply; merchant may consult a lawyer.